complaint·August 13, 2025

Throughout the review of records and observation it was discovered that the facility did not provide resident (R#1) or resident’s responsible party a written eviction notice discussing the reason of the eviction in addition, the facility did not seek licensing approval for the eviction. Based on the evidence gathered during the investigation, the above allegation is Substantiated. Substantiated A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Title 22 regulations, Eviction Procedures 87224(a)(2) from division 6, chapter, article 6, is being cited on the attached LIC 9099 D. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided, along with a copy of the appeal rights to Facility Administrator. Second allegation: Staff use chemical restraint on residents in care. Regarding the allegation stated above LPA conducted a review of record pertaining to R#1 LPA observed medication that all medication pertaining to R#1 was prescribed by R#1 health provider in addition, LPA observed that medication that was prescribed to R#1 was being administered based on medication orders. LPA conducted interviews with Residents #2-6 regarding the allegation stated above and Resident #3 Resident #4 and Resident #5, informed LPA that staff administer their medication based on medication orders. Furthermore, Resident #3 Resident #4 and Resident #5, stated that they have not witnessed staff to over medicate residents or utilize medication as a chemical restraint. All residents informed LPA of feeling safe and not having any issues or concerns. LPA conducted interviews with staff regarding the allegation stated above and Staff #1 and Staff #2 informed LPA that all medication that is administered to the resident is given based on the medication orders. Staff #1 and Staff #2 informed LPA that they have not witness staff to use chemical restraint on residents in care. In addition, Staff #1 and Staff #2 also informed LPA that they have not witness any staff to over medicate a resident[s] in care. Third allegation: Staff does not ensure needs assessment plans are documented for residents in care. Regarding the allegation stated above LPA requested documentation pertaining to R#1 during the review of records LPA discovered that R#1 assessment plan were on file. During the review of records LPA also discovered that all documentation pertaining to needs and care for R#1 was on file. LPA conducted a file review and observed that 6 out of 6 residents files were complete and all files obtained an individual care plan along with the needs and services for each resident in care. Based on corroborating evidence obtained during the course of the investigation, LPA has determined that the above allegation is Unsubstantiated. Unsubstantiated: meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Caregiver Anayeli Hoyos at the end of the visit.