complaint·September 30, 2025

LPA did not find any evidence of lack of communication between residents and staff, and no further information was obtained from interviews to provide details of lack of communication in the facility. Based on interviews and LPA observations, the allegation is unsubstantiated. Allegation: Staff are not meeting the needs and services for a resident in care. It is alleged that staff are not meeting the needs of the residents in care. LPA interviewed four (4) residents and three (3) staff. Interviews with four (4) out of four (4) residents revealed that staff are meeting residents needs and services. Residents stated staff assist them with their hygiene needs, and providing them with food and snack. LPA conducted interviews with three (3) out of three (3) staff. LPA's interview revealed that staff assist the residents in care with meals, medication, bathing, and hygiene needs. Based on interviews, and observation the allegation is unsubstantiated. Based on observations, interviews and record review on the above allegations the findings are Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and provided to Licensee, Eva Fe Sosnovsky.