complaint·November 4, 2022

The second allegation indicates resident in care sustained a fracture. Interview with S1 stated R10 had one fall in December 2020. Med-tech assess and found R10 inebriated. Medical attention was seeked immediately and R10 was sent to the hospital and diagnosed with a fractured wrist. Interview with R10 stated they have never had a fall while at the facility and that broken wrist was due to a car accident. LPAs reviewed R10s physician report that states R10 has mild cognitive impairment. The third allegation indicates vents are dirty. Interview with S1 stated vents are changed every six (6) months and housekeeping check the vents weekly. S2, S3, and S4 stated they have never seen the vents at the facility dirty. LPA reviewed maintenance log that shows vents are being inspected and are operating every 3 months. LPAs walked the facility and did not observe vents to be dirty. The fourth allegation indicates garbage is overflowing. Interviews with S1, S2, S3, and S4 stated the garbage at the facility is not overflowing. S1 stated that there is more trash due to covid and the use of disposable plates, cups, and utensils and a third dumpster has been ordered. S1 stated trash is picked up 6 days a week. LPAs checked the dumpsters at the facility and did not observe garbage to be overflowing. The fifth allegation indicates residents are not getting their needs met. Interviews with S2, S3, and S4 stated residents’ needs are being met and they have never witnessed residents being left in urine and/or feces. Interviews with R10, R12, and R13 stated that their needs are being met by staff at the facility. R10 stated they have never been left in bed with feces and urine. Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of this report was discussed and provided to Executive Director Samuel de Guzman.