complaint·July 27, 2023

Second Allegation: Staff does not follow safe food handling practices. Regarding the second allegation, staff does not follow safe food handling practices. LPA conducted a kitchen inspection and observed refrigerator/and freezer to be set on the temperatures according to CCL regulations. Kitchen Manager stated that no complaints or recent food poisonings have been reported. Kitchen Manager stated that any food that has been sitting out for two (2) hours or any food that is out of temperature gets tossed. LPA interviewed Resident #1-6 whom all stated that they have no concerns with the food being served or issues with getting sick with the food at the facility. Based on the evidence obtained during the course of the investigation, LPA has determined that the above allegations are UNSUBSTANTIATED. Unsubstantiated: meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Health Service Director Brandy Herrera at the end of the visit.