complaint·July 23, 2021

Licensing Program Analyst (LPA) Elecia Weathersby made an unannounced visit to initiate a complaint investigation for the above allegations. LPA met with Administrator Morgan Williams to discuss complaint investigation and deliver findings. Allegation #1 - Facility does not have sufficient staff The investigation consisted of facility inspection, interviews with facility administrator, and review of facility records. LPA obtained copies of pertinent documents. It was revealed that there is a sufficient number of qualified staff to meet the needs of the residents in care, for all shifts. This agency has investigated the complaint allegation. We have found that the preponderance of evidence standard was not met, therefore the above allegation is UNSUBSTANTIATED. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of this report and LIC 811 are being reviewed with and provided to Administrator - Morgan Williams at the end of the visit.