complaint·October 30, 2023

Allegation #2 Staff left residents in soiled diaper resulting in a rash and Allegation #3- Staff did not seek medical attention for residents. The interviews with the responsible parties for residents and files reviewed all stated that they were aware of residents having a rash and files also revealed that residents in care were being treated by their physicians. Based on the interviews and records reviewed the above findings are Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Leilani Cortez-LVN and a copy of the report was provided at the conclusion of the visit with appeal rights.