Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

ROSE GARDEN RESIDENTIAL CARELicense 3664264221 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA Mann met with Michelle Reyes, Business Office Manager and explained the purpose of today's visit. The investigation consisted of LPA observations, pertinent document reviews, and interviews with staff. The allegation staff did not provide responsible party with resident’s records in a timely manner. LPA Mann interviewed Staff #1 (S1) and stated that at this time they are still unable to retrieve resident's records to provide to responsible party. Based on LPA observations, interviews and records review, the above allegation is Substantiated. A determination that the complaint is substantiated means that the allegation is/are valid because the preponderance of the evidence standard has been met. An exit interview was conducted where this report was discussed and provided to Michelle Reyes, Business Office Manager.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(19)Type B

    ‘residents in privately operated residential care facilities for the elderly shall have all .. personal rights:’ ... ‘(19) To have prompt access to review all of their records ... Photocopied records shall be provided within two (2) business days... This requirement is not met as evidenced by: Based on LPA observations and interviews, staff was not able to provide responsible party with resident's records in a timely manner which poses a personal rights risk to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the April 8, 2025 inspection of ROSE GARDEN RESIDENTIAL CARE?

This was a complaint inspection of ROSE GARDEN RESIDENTIAL CARE on April 8, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to ROSE GARDEN RESIDENTIAL CARE on April 8, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "‘residents in privately operated residential care facilities for the elderly shall have all .. personal rights:’ ... ‘(1..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.