complaint·December 16, 2025

The allegation that staff are not following special diet physicians order. Four (4) staff interviewed stated that they do follow the special diets based on physicians order. Five (5) residents interviewed were not able to answer due to cognitive impairment. LPA toured the facility and observed in the kitchen area that there was a special dietary binder for residents who are on a special dietary plan. Based on LPA observations, interviews and record reviews, staff do follow the special dietary plans for residents. The allegation that staff are not assisting resident with feeding/drinking. Four (4) staff interviewed stated that they do assist the residents with feeding and drinking. Five (5) residents interviewed were not able to answer due to cognitive impairment. During the facility tour, LPA observe staff assisting the resident with eating and drinking. Based on evidence obtained during the investigation, the above allegations are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed, and a copy was provided to Schamone Bard, Executive Director at the conclusion of the visit.