Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Follow-up on corrections

APPEARANCE QUALITY HOMELicense 3664265551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst's (LPA's) Stephanie Williams and Rayshaun Nickolas made an unannounced visit to the facility in order to conduct a case management visit. LPA's Williams and Nickolas identified themselves to Caregiver, Blanca Gonzalez, who was also informed of the purpose of the visit. LPA Williams spoke with the Administrator, Rachel Riley, over the phone. On 1/12/22, a Department Investigator interviewed Staff #1 (S1) regarding allegations made on Complaint Control #18-AS-20210921132836. According to the Investigation Report, S1 indicated that on at least occasion, they threatened to "punch" Resident #1 (R1). Deficiencies are being cited for violations of resident's Personal Rights. An exit interview was conducted where this report was discussed and a copy was provided to Gonzalez at the end of the visit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)(B)Type B

    87211 - Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require... (1)... (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement has not been met as evidenced by: Based on interviews and observations, the Licensee did not ensure that serious injuries were reported to the Department in a timely manner. This is a potential health and safety risk to resident's in care.

  • 87468.1(a)(16)Type A

    87468.1- Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (16) To receive or reject medical care or other services. This requirement has not been met as evidenced by: Based on interviews, the Licensee did not seek timely medical attention for R1. This is a immediate health and safety risk to resident's in care.

  • 87468.1(a)(3)Type A

    87468.1- Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, ... This requirement has not been met as evidenced by: Based on interviews, the Licensee did not ensure the personal rights of R1. This is an immediate personal rights risk to resident's in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 6, 2022 inspection of APPEARANCE QUALITY HOME?

This was a other inspection of APPEARANCE QUALITY HOME on April 6, 2022. 1 citation were issued: 1 Type A (serious).

Were any citations issued to APPEARANCE QUALITY HOME on April 6, 2022?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87211 - Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.