complaint·November 12, 2021

criminal record clearance. Administrator Liwanag was interviewed and denied the allegation. S1 could not be reached for an interview. Department Licensing Information System records show S1 did not possess an approved criminal background clearance. Staff/resident interviews did not disclose information on whether S1 was or was not working at the facility at/or around the time the allegation was made. S2 was interviewed and denied working at the facility without a criminal record clearance. Department Licensing Information System records show S2 has been cleared since September 25, 2017. Therefore, due to insufficient information, this allegation is deemed UNSUBSTANTIATED at this time. A finding the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. This report was reviewed with Liwanag and a copy provided.