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Inspection visit

Routine inspection

HIGHLAND SENIOR HOME CARE LLCLicense 3664267624 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Anna Bueno made an unannounced visit to conduct a required annual inspection. LPA was met by care provider Pat Salinas who was informed of the purpose of the visit. SAlinas phoned Licensee Amparo Liwanag and spoke with LPA. LPA informed Licensee of the reason for LPA's visit. LPA and Salinas toured the interior and exterior of the facility. The facility is licensed for 6 non-ambulatory residents with a hospice waiver for three (3). Physical Plant and Safety of Environment/Operational Requirements: LPA observed the facility to be clean and in good repair. The home is maintained at a comfortable temperature for the residents. Lighting is sufficient for safety and comfort. Water temperature was measured and found to be comfortable for residents. Laundry facilities and locked cabinets were present for storing laundry soap and other chemicals. Fire extinguishers are charged. All outdoor and indoor passageways and ramps are free of obstruction. The facility does not have bodies of water. A locked area is provided for medications and sharp objects. There is a working telephone at this location. The LIC 610E, emergency disaster plan is maintained. The facility is maintained in conformity with the regulations adopted by the state fire marshal. Personnel Records/Training/and Staffing: LPA reviewed employee records for fingerprint clearance, personnel/job application, health screening and TB test results, criminal record statement, employee rights, training verification, and current administrator certification. LPA did not observe training on needs for residents receiving hospice services. This poses a potential health and safety concern for clients in care. Resident Records/Incident Reports/Personal Rights/Residents with Special Needs/Incidental Medical and Dental: LPA reviewed resident records and found that they contained records including, admission agreement, medical assessment and TB test results, consent forms, identification and emergency information, appraisal needs and service plans, safeguard for personal property/valuables, and personal rights notification. The facility is meeting documentation requirements. Resident Rights are posted in the facility and a copy is signed on file. During the visit, LPA and staff observed Resident 1 (R1) non-prescription PRN medication without a physician's order. This poses a potential health and safety risk to clients in care. Food Service: LPA Bueno was present during lunch time. LPA observed the meal is adequate to meet the nutritional needs of the residents. Food supply meets the requirement of one week supply of nonperishable and 2-day supply of perishables food on hand. The kitchen area is kept clean. LPA Bueno made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The facility has not exceeded its capacity limitation and the structure remains unchanged according to the approved floor plan. Smoke detectors were tested by staff while LPA Bueno tested the hallway carbon monoxide detector. All units were found to be operational. During today's visit, LPA found Resident 2 (R2) with full bed rails and was not receiving any home health or hospice services. LPA was also informed that there is no documentation for disaster drills available. These pose potential health and safety risks to clients in care. Based on the information received during this visit today, the following deficiencies are being cited per Title 22, Division 6 of The California Code of Regulations. Refer to LIC 809D for cited deficiencies. This report and LIC 809D were reviewed by phone wiht Licensee Liwanag and a copy provided to the facility representative. Appeal Rights were also provided at the time of the exit interview.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(c)Type B

    Based on LPA observation and staff interview, the licensee did not comply with the section cited above as Licensee did not have documentation of conducted disaster drills which poses a potential health, safety or personal rights risk to persons in care.

  • 87633(f)(1)Type B

    Based on LPA observation and record review, the licensee did not comply with the section cited above in that neither staff nor hospice records show training received by facility staff regarding the needs of residents receiving hospice services, which poses a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(5)(A)Type B

    Based on LPA observations and resident records review, the licensee did not comply with the section cited above as Resident 2 (R2) bed was observed with full bed rails, which poses a potential health, safety or personal rights risk to persons in care.

  • 87465(e)Type B

    Based on LPA observation, staff interview, resident record review, the licensee did not comply with the section cited above as Resident 1 (R1) was observed with nonprescription medication without a physician's order, which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 19, 2024 inspection of HIGHLAND SENIOR HOME CARE LLC?

This was a inspection inspection of HIGHLAND SENIOR HOME CARE LLC on January 19, 2024. 4 citations were issued: 4 Type B.

Were any citations issued to HIGHLAND SENIOR HOME CARE LLC on January 19, 2024?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "Based on LPA observation and staff interview, the licensee did not comply with the section cited above as Licensee did n..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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