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Inspection visit

complaint

GOLDEN YEARS RESIDENTIAL CARELicense 3664276023 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation 3: Staff did not ensure that resident's oral hygiene needs were met. Witness interviewed reveal that they observed R1's gums to be bleeding. Records revealed that R1 was instructed to provide oral care to R1. This allegation is therefore substantiated. A complaint finding that the allegation is SUBSTANTIATED means that the allegation/s is/are valid as the preponderance of the evidence standard has been met. Refer to LIC809-D for deficiencies cited. An exit interview was conducted telephonically with Administrator Iren Creighton where this report, LIC809-D, and appeal rights were discussed.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(4)Type B

    (f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating... This requirement was not met as evidenced by:Interviews and records reviewed revealed that R1 needed maximum assistance with ADLs, and although food was provided, assistance while R1 was eating was not provided as observed by witnesses. This poses as a potential health and safety risk to residents in care.

  • 87465(a)(1)Type B

    (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care...(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by:Interviews and records reviewed revealed that R1's gums were observed bleeding from poor oral care. This poses as a potential health and safety risk to residents in care.

  • 87705(b)(2)Type B

    (b) In addition to the requirements as specified in Section 87208...the plan of operation shall address the needs of residents with dementia, including: (2) Safety measures to address behaviors such as wandering, aggressive behavior... This requirement was not met as evidenced by:Interviews and records reviewed revealed that R1 had behaviors commonly seen in persons with Dementia and staff would keep R1 in their room with their door closed to address these behaviors. This poses as a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 10, 2024 inspection of GOLDEN YEARS RESIDENTIAL CARE?

This was a complaint inspection of GOLDEN YEARS RESIDENTIAL CARE on April 10, 2024. 3 citations were issued: 3 Type B.

Were any citations issued to GOLDEN YEARS RESIDENTIAL CARE on April 10, 2024?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "(f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicat..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.