complaint·November 22, 2024

For the allegation, Staff do not have fingerprint clearance.During staff interviews 4 out of the 4 staff stated they have fingerprint clearance. During record review, LPA Rico verify the photo identification matched the clearance letter. For the allegation, Staff lock facility doors to prevent residents from leaving.During staff interviews 4 out of the 4 staff stated they have locked facility doors and have not locked residents inside their bedrooms. In addition, 3 out of the 6 residents stated they have not been locked inside the facility. For the allegation, Staff insert suppositories to residents in care. During staff interviews 4 out of the 4 staff stated they have not insert suppositories to residents in care. 3 out of the 4 staff stated that only hospice nurses can provide suppositories to residents, not caregivers. For the allegation, Staff did not complete required training's. During staff interviews, 4 out of the 4 staff stated they have completed their training's. During record review LPA verify all staff members were provided with training's. For the allegation, Staff facility records are falsified. During staff interviews 4 out of the 4 staff stated they have not falsified facility records and have not alternated residents’ documents. During record review, LPA verify staff signatures matched facility documents. For the allegation, Staff did not maintain resident records. 4 out of the staff stated the facility has maintain resident records. During record review, LPA observed residents residents records maintain at the facility. For the allegation, Residents are not provided proper food service. During staff interviews, 4 out of the 4 staff stated they provided proper food service for residents in care. In addition, 4 out of the 4 staff stated they provided breakfast, lunch, dinner, and snacks in between. During resident interviews, 3 out of the 6 residents stated they receive proper food services. During facility tour, LPA observed facility menu and food supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days at the facility. Based on the evidence found during the investigation, the eight (8) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.An exit interview was conducted, and this report (LIC9099) was discussed and provided to House Manager Megaswati Siby.