complaint·November 22, 2024

For the allegation, Staff did not inform resident’s physician of resident’s change of condition. During staff interviews, 4 out of the 4 staff stated residents’ physician are contacted for change of condition and their responsible party. In addition, 3 out of the 4 staff stated for emergencies changes they will call the paramedics. For the allegation, Staff did not provide adequate medication assistance to residents in care.During staff interviews, 4 out of the 4 staff stated they assist residents with medications and follow physician order. During resident interviews 3 out of the 6 residents stated they receive their medication. LPA Rico verify medication were dispense properly and documentation matched current medications. For the allegation, Staff refuse to call an ambulance for residents in care. During staff interviews, 4 out of the 4 staff stated they have not refused to call the ambulance. In addition, 4 out of the 4 staff stated they will also contact the responsible party and notified hospice. During residents’ interviews, 3 out of the 6 residents stated they are allowed to call 911 and allowed to seek medical attention when needed. For the allegation, Staff threatened residents in care .During staff interviews, 4 out of the 4 staff stated they have not threatened a resident in care and have not witness other staff threatened their residents. During residents’ interviews, 3 out of the 6 residents stated they have not been threatened by staff and feel safe at the facility. For the allegation, Staff did not ensure sufficient food items were available at the facility for residents in care. During staff interviews, 4 out of the 4 staff stated they have sufficient food supplies for residents in care. In addition, 3 out of the 4 staff stated the Administrator will order food deliveries through the week. During facility tour, LPA observed sufficient food supplies for all residents. Based on the evidence found during the investigation, the six (6) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to House Manager Megaswati Siby.