complaint·May 7, 2021

Licensing Program Analyst (LPA), Stephanie Torres, contacted the facility via telephone, due to COVID-19, for the purpose of delivering the findings of the investigation into the above allegation. The LPA identified herself and discussed the purpose of the call with Administrator, Dulce Redford. It was alleged the Licensee had stored a large quantity of items in the facility garage, which posed a fire hazard to the residents in care. The LPA initiated the investigation, on 04/27/2021, by conducting a tour of the home and inspecting the garage. At the time of the visit, the LPA observed the Administrator to be removing items from the garage via a clutter removal company. An inspection from the local fire department, on May 03, 2021, revealed there to be no significant fire hazard. Therefore, due to the items being removed from the garage prior to inspection, this allegation is deemed UNSUBSTANTIATED at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator, Redford, in which this report was reviewed, and a copy provided. Signature obtained.