complaint·April 28, 2026

(Continued from LIC9099) Regarding the allegation that facility elevator was in disrepair, interviews with facility staff reported that the elevator became inoperable after a severe rain fall. Records reviewed revealed that the facility had the elevator initially assessed for maintenance on January 29, 2024 and had subsequent visits for maintenance. On June 21, 2024, the State Department of Industrial Relations, Division of Occupational Safety and Health conducted an inspection for the conveyance permit and the facility was granted the permit to operate the elevator again. Regarding the allegation that facility wrongfully charged service fees to R1, an interview done with R1 reported not being charged any extra fees and paying the same amount of rent every month. Interviews with staff stated they had never charged additional fees to R1. The Department has investigated the above mentioned allegations. Based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate these allegations and therefore deemed unsubstantiated. An exit interview was conducted with Eveline Denton, Med Tech, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.