complaint·December 5, 2025

Allegation: Staff member struck a resident in care, causing an injury. The complaint alleged that the overnight caregiver had slapped R1 across the face while lying in bed. On 12/04/2025, at approximately 9:00 am, the LPA interviewed the Administrator (A1), who denied the allegation and stated that the resident (R1) was not struck or injured by any staff member. On 12/04/2025, the LPA interviewed four staff members 1-4 (S1-S4), all of whom denied the allegation and said they would have reported it if it had occurred. Also, on 12/04/2025, at about 9:00 am, the LPA interviewed five residents, R2 to R6, who all denied ever being struck or hit by staff. On 12/03/2025, the LPA interviewed the responsible party (W1), who stated that R1 was moved out of the facility on May 05, 2024, and R1 passed away in 2024. During the record review on 12/04/2025, the LPA found no hospital visits or police reports indicating that R1 was struck or injured at the facility. The LPA reviewed an Unusual Incident Report faxed to Licensing dated April 14, 2024, regarding an unwitnessed fall involving R1. Based on the information gathered, interviews, and record reviews, there is insufficient evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED. No deficiencies were cited. An exit interview was conducted. A copy of the report was provided to the Administrator Venkata Mullapudi.