Complaint·May 23, 2022

During an interview with the Licensee, she admitted that she does not always wear a mask or a face covering while at the facility and stated it was because she does not provide direct care to residents. The Licensee also acknowledged that she needed to wear a mask or face covering at all times while outside her living quarters. Based on the evidence obtained during the investigation, the Department has found that facility staff did not follow COVID-19 Infection Control practices. Therefore, the allegation is deemed substantiated, which means that the preponderance of the evidence standard has been met and the allegation is valid. The following deficiency was cited per CA Code of Regulations Title 22 and noted on the attached LIC9099-D page. An exit interview was conducted with Licensee Leonor Carmona , to whom a copy of this report and the Licensee Rights (LIC9058 01/16) were provided via hard copy.