complaint·December 16, 2024

The admission agreement also notes R1 pays the standard Supplemental Security Income monthly rate for basic services which is currently $1,398.07. S1 was interviewed and reported they safeguard R1’s checkbook in the staff office and R1 writes their own checks. S1 explained R1 pays their monthly rent using paper checks and ran out of checks in May 2024, which resulted in R1 not paying their rent for three (3) months. S1 explained the facility did not realize R1 had not paid their rent until July 2024. S1 reported they informed R1 and R1 requested S1 accompany them to the bank to withdraw money to pay the rent in cash. S1 reported R1 withdrew money and paid the rent balance in cash. R1 was interviewed and corroborated the information provided by S1 and reported they withdrew more than the rent owed, paid the rent balance to the facility in cash, and kept the remaining money on their person, which they recall was approximately $240.00. R1 reported they do not have a reason to suspect S1 or any other facility staff are financially abusing them and did not express any concerns with the care and supervision they currently receive at the facility. LPA reviewed R1’s bank statements noting $4,420.00 was withdrawn on 7/3/2024. LPA conducted a record review and noted the facility documented R1 withdrew cash and paid the rent balance on 7/3/2024. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is Unsubstantiated. An exit interview was conducted and this report was reviewed with Licensee Ramirez over the phone and a copy of this report was provided to Caregiver Matthews along wiht a Confidential Names list (LIC 811).