complaint·February 11, 2026

Allegation: Resident is being financially abused by the licensee. The complaint alleged that the residents (R1) had not received a check from the licensee for a couple of years. On February 11, 2026, at 11:00 AM, LPA Richard interviewed the Administrator (A1), who denied the allegation. A1 stated that DBA Senior Impact sends two $15 checks to the facility address in R1's name. A1 assisted R1 in going to the check-cashing location on Fig Street in Escondido to cash the check. After R1 cashed the check, the facility is not responsible for how R1 uses that money. A1 also mentioned that after the complaint was filed, A1 contacted the payee, who subsequently helped R1 with the supplemental check. On February 11, 2026, at 11:55 AM, LPA Richard interviewed four staff members #1-4 (S1-S4). All four denied the allegation and stated that they are not involved in managing residents' personal funds and P&I; they only assist residents with shopping, and residents control their own money. Later, at 12:15 PM the same day, LPA Richard interviewed five residents (R1-R5). All five denied experiencing any issues with their money. Residents R2, R3, and R4 stated that the payee deposited the money into their bank accounts. R1 also mentioned that their social workers are currently assisting them with cashing their checks. On February 11, 2026, LPA Richard examined R1’s records, which showed two checks from Senior Impact for $15 each, dated February 1, 2022, and August 1, 2023. The facility has stopped receiving the R1 supplement check from Senior Impact. Report Continued on LIC9099C Based on interviews, observations, and records reviewed, there is insufficient evidence to support the allegation: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . No deficiencies were cited. An exit interview was conducted, and a copy of the Complaint Report was provided to the Administrator Julie Ramirez.