Complaint·October 13, 2021

At or around 2:30 PM, in the lobby area were three female residents and two maintenance staff. The female residents were sitting on a couch and conversing. LPA observed a maintenance worker's mask on the chin and did not cover the nose or mouth. When LPA and the Director toured the food service area, there were two kitchen staff not wearing masks. According to PIN 21-12-ASC issued on February 10, 2021 and the facility's Mitigation Plan Report, all Adult and Senior Care staff are required to wear a face-covering on facility premises. Allegation is deemed substantiated due to the preponderance of the evidence standard has been met. A citation is being issued in accordance with California Code of Regulations, Title 22, and listed on the 9099D. An exit interview was conducted with the Business Director and a Plan of Correction was developed. A copy of this report and Appeal Rights (9058 01/16) were provided to the Business Director by electronic mail. A confirmation receipt was requested from the Business Director upon receipt of the documents.