Incident investigation·August 24, 2023

Licensing Program Analyst (LPA), Sabel Martinez, conducted an unannounced Case Management - Incident visit. The LPA identified himself, and discussed the purpose of the visit with Chief of Operations, Aurora Madueno. Today's visit was in response to an LIC624 Incident Report, and SOC 341 Report of Suspected Elder Abuse, which licensee self-submitted to the CCLD San Diego Regional Office (received on 08/24/2023), involving Resident #1 (R1). [See LIC 811 Confidential Names List for a description of person identifiers used in this report]. During today’s visit, LPA secured pertinent records and conducted interviews. No deficiencies were observed or cited during today's visit, but future visits may be necessary. An exit interview was conducted with Boller and Lund, to whom a copy of this report, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided via electronic mail. An electronic mail read receipt confirms the documents were received.