Complaint·February 21, 2026

(Cont. from LIC 9099) Based on interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8, is being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Caregiver Fransisco Tullas, whose signature below confirms receipt of these rights. (Cont. from LIC 9099) Regarding the allegation of Staff handles residents in a rough manner, all residents denied being mistreated by staff. For the allegation of staff are not providing a comfortable environment for residents, during the interviews, R1 stated that the facility is very comparable to home. All residents expressed that they liked living at the facility. Regarding the allegation of Staff did not prevent residents from engaging in inappropriate behaviors, during the visit, most of the residents were sitting in the living room watching TV. All residents looked calm and content. Based on interviews, observations and records review, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Caregiver Fransisco Tullas, whose signature below confirms receipt of these rights.