complaint·September 1, 2022

Staff said R1’s food would be stored if the food was non-perishable and did not need refrigeration. Per staff, R1’s food would be placed in a drawer in R1’s room and was not tossed into the trash. Per staff, R1 had a drawer specifically for snacks. On December 11, 2020, it was also alleged that the Licensee did not distribute medications as prescribed. Interview with an outside source revealed R1 was given resident #2’s (R2) medication. Outside source was not able to give detailed information. Interview with staff revealed R1 at times refused medication but was not given incorrect medication. During the subsequent visit, LPA observed there was no medication administration record (MAR) for R1 in the file. There was no record found in any file to document if R1 or other residents had taken medication(s). Interview with an outside source maintained R1 yelled at staff for throwing away their burrito and since that incident, R1 was restricted to their room and not allowed to eat with the other residents. Interview with staff revealed R1 would have arguments with staff and other residents but was not restricted to their room. According to staff, R1 had access to the entire facility. S1 mentioned residents would opt to eat in their rooms if requested. Per staff, R1 did choose to eat in their room at times due to being cold. On 12/18/2020, LPA virtually toured the facility. While on tour, LPA inquired about the residents eating habits. Per staff, some residents would eat in the dining area and some residents would eat in their rooms. R1 would, at the time, choose to eat in their room due to being cold. During the subsequent visit on 8/19/2022, LPA observed three residents ate in the same dining area together. No resident stated they had any restrictions on where to eat. Based on the Department’s investigation of the above-mentioned allegations and the evidence obtained during staff and outside source interviews and records reviewed, there is not sufficient evidence to meet the preponderance of evidence standard. Therefore, the above allegations are deemed to be unsubstantiated. An exit interview was conducted with Licensee Celia A. Meneses. A copy of this report along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Licensee Menses at the conclusion of the visit. The signature below confirms receipt of the documents.