Follow-up·September 14, 2023

Licensing Program Analyst (LPA), Carmen Lopez conducted an unannounced visit to deliver complaint findings and concurrently conducted a case management visit. LPA identified herself and was granted entry by Benachloe Sabio, caregiver. LPA stated the purpose of the visit and reviewed the basic elements of the visit with administrator Bessie Pascual. LPA provided the facility with additional guidance for resident records. During the course of investigation, LPA reviewed residents’ documentation and observed that resident documents needed signatures and obtain a copy of resident #1 (R1) Individual Development Plan (IPP). The facility is being issued technical advisory and can be found on the LIC 9102TA. An exit interview was conducted with administrator Bessie Pascual. A copy of this report along with Licensee/Appeal Rights (LIC9058 03/22) were provided to administrator Pascual at the conclusion of the visit. The signature below confirms the documents were received.