Complaint·January 6, 2026

[Continued from LIC 9099] R1 resides in the independent living portion of the facility and has no diagnosis of cognitive impairment. Per review of R1's physician's report dated July 2004, it is noted that R1 can manage their own cash resources. The department had requested from the facility if there was a more recent physician's report on file and it was revealed that R1 had not had any changes in condition that required an updated report. However, the facility conducts annual assessments to monitor resident status. Per review of facility assessments on R1 conducted September 2022, September 2023, and October 2024, R1 is noted to be independent and does not require care and supervision. Per interview with R1, it was revealed that they have a private caregiver from an outside agency that assists with household tasks, errands, and appointments. R1 explained that they were aware their private caregiver could not accept money or tips from R1. When asked about the incident described in the complaint allegation, it was revealed R1 was preparing for a trip and preferred to travel with cash. R1 revealed they were uncomfortable and offended with being questioned about their reasons for withdrawing money and so they provided the first statement that came to mind. An outside source interview revealed they had no concerns regarding R1's cognitive status or concerns about R1 being financially abused. This interview corroborated that R1 preferred to travel with cash on hand. The Department has investigated the complaint alleging financial abuse. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have dismissed the complaint. An exit interview was conducted with Residential Administrator Richards to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.