complaint·June 5, 2025

Caregiver Arreola was interviewed and reported they go back and forth between both buildings to check on R1 every thirty minutes. LPA reviewed R1's physician's report dated 2/28/2025 noting R1 is ambulatory, able to communicate their needs, administer their own oxygen and store their own medications, and is not confused/disoriented. R1 was interviewed and reported two days ago, they pressed their pendant due to experiencing a severe cough and four (4) staff immediately responded to their bedroom and provided assistance. R1 reported staff supervise them throughout the day and staff has immediately responded every time they have pressed their pendant. LPA observed R1 press their pendant and heard a signal transmitted to a receiver/pager located in the kitchen, which is reportedly used to alert staff that R1 requires assistance. LPA reviewed an Unusual Incident/Injury Report noting on 6/3/2025, R1 experienced shortness of breath and staff responded and monitored R1 throughout the night. LPA attempted to conduct an interview with two (2) additional residents in the home who were unavailable at the time of the attempt. LPA also made several unsuccessful attempts to make contact with the reporting party to obtain additional details regarding the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was reviewed and provided to Lukic along with a Confidential Names list (LIC 811).