Incident investigation·September 14, 2023

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Director of Assisted Living Mary Fawell. Today's visit was in response to an SOC341 Report of Suspected Dependent Adult/Elder Abuse, which licensee self-submitted to the CCLD San Diego Regional Office (received on 08/11/2023), involving Resident #1 (R1). [See LIC 811 Confidential Names List for a description of person identifiers used in this report]. During today’s visit, LPA performed a facility tour / welfare check, interviewing R1 and verifying that they were safe and unharmed/uninjured. LPA also reviewed pertinent care records and interviewed multiple relevant staff. No deficiencies were observed or cited during today's visit. An exit interview was conducted with Fawell, to whom a copy of this report, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.