Complaint·December 15, 2022

(Continue from LIC9099) On December 8, 2022 during the 10-Day visit, review of maintenance records and staff interviews indicated the repair under the sink was completed on October 10, 2022 by replacing the faucet and checking for moisture. In addition, review of an inspection report that was completed on October 11, 2022, by an outside independent property restoration company concluded there were no signs of moisture or mold under the sink. The resident in question was verbally informed of the inspection results. Photographs obtained during the investigation showed areas of discoloration but no visible signs of mold or moisture. On December 15, 2022, an inspection under the sink was performed and there were no observable signs of moisture or mold. Based on observations, review of records and interviews with staff, and outside sources there was no evidence found to support this allegation. Based on the results of the investigation, which consisted of observations, interviews with key staff and outside sources, and review of pertinent resident and facility records there was no evidence found to support this allegation. The Department has found that the complaint allegation was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Executive Director, Stephanie Boudreau, to whom a copy of this report, and Licensee Appeal Rights (9058 01/16) were provided at the conclusion of the visit.