Incident investigation·October 2, 2025

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced Case Management visit to follow up on an incident reported to Community Care Licensing. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to Associate Executive Director Amy Patterson. Additionally, LPA briefly spoke with Executive Director Stephanie Boudreau to inform them of the purpose of their visit. Community Care Licensing received an Incident Report on 9/30/25 in which it was reported that a small fire broke out in the facility's laundry room on 9/27/25. Per the report, a pillowcase became stuck in the flatiron machine and the friction resulted in the pillowcase catching on fire. Laundry room staff were able to extinguish the fire as security and engineering staff arrived. Per the report, the fire department arrived on scene and ensured the fire was put out and the area safe. Per the report, the fire was contained to the laundry room and no impact to residents occurred. During today's visit, LPA conducted a visit to the laundry room where the fire took place and interviewed staff present that day. LPA observed the machine and surrounding area to be remediated and in good repair. No Deficiencies were cited during the visit as facility staff reacted appropriately to the situation. An exit interview was conducted with Associate Executive Director Patterson to whom a copy of this report was provided. Their signature below confirms receipt of this document.