Follow-up on corrections·January 17, 2023

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to deliver an unrelated deficiency related to a complaint investigation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Caregiver Milagros "Mila" Caganap. LPA spoke to Licensee Leonor Carmona via phone during the visit. During a complaint investigation, interviews with outside sources and records review revealed that staff did not administer medication as prescribed. Interviews revealed that facility staff were not administering a resident's sedative medications as prescribed due to staff concerns that the resident would be overly sedated. Hospice staff provided staff with education regarding administering medication as prescribed in October 2021. The following deficiency is cited per CA Code of Regulations Title 22 and noted on the attached LIC9099-D page. An exit interview was conducted with Caregiver Mila Caganap and Licensee Leonor Carmona via phone, to whom a copy of this report and the Licensee Appeal Rights (LIC9058 01/16) were provided via hard copy.