Complaint·February 23, 2023

It was also alleged the facility is unsanitary. It was reported the facility had a urine odor on the second floor, and the kitchen floor is not being cleaned at night. On 05/13/22, LPA toured each floor of the facility from one end of the hall to the other. There was no urine odor, or any unwanted odors observed. The kitchen was observed with a couple pieces of lettuce on the floor, as they just finished serving lunch. Overall the kitchen and dining room was observed as clean and sanitary. Resident interviews confirmed the facility is kept clean and sanitary. Residents also denied an urine odor on the second floor. Staff interviews revealed the kitchen floor is swept daily and mopped most nights. Staff denied any urine odor on the second floor. During the course of the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements and information obtained did not present a preponderance of evidence to support or corroborate the allegations. The allegations are deemed unsubstantiated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 01/16) were provided to Executive Director, Ben Geske whose signature below confirms receipt of these rights.