Incident investigation·January 9, 2024

Licensing Program Analysts (LPAs) Dang Nguyen and Juliana Barfield conducted an unannounced Case Management - Incident visit. LPAs were welcomed by, identified themselves to, and discussed the purpose of the visit with Executive Director Julia Lopez. Today's visit was in response to an LIC624 Incident Report, which licensee self-submitted to the CCLD San Diego Regional Office (received on 01/05/2024), involving Resident #1 (R1). [See LIC 811 Confidential Names List for a description of R1]. During today’s visit, LPAs performed a brief facility tour, collected copies of pertinent records, and interviewed relevant staff. According to the LIC624 and corroborated by staff interviews: Sometime between 12/23/2023 and 12/26/2023, an item of jewelry was stolen from R1’s nightstand, which was inside their bedroom. Records review, confirmed by manager interview, showed: Licensee did not possess and maintain a complete written personal property inventory for R1, which was required from time of R1’s move-in to the facility. Licensee also did not maintain a written record of lost and stolen resident property from over the last 12-months having a value of $25 dollars or more. One (1) deficiency was cited per California Code of Regulations, Title 22, and one (1) deficiency was cited per California Health and Safety Code (refer to the attached LIC 809-D). Plans of Correction was jointly developed with the licensee. An exit interview was conducted with Lopez, to whom a copy of this report, the LIC 809-D, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.