Complaint·May 7, 2025

[Continuation of LIC9099] During the interview with R1 they reported the ED misinformed the responding officer by stating since R1 was independent staff do not have access to their room, however R1 revealed caregivers, and housekeeping entered their room each week. A review of R1’s care plan dated October 2, 2024, corroborated R1 was independent and did not require care, however the facility's basic plan included standard laundry and housekeeping services that were provided each week. In addition, it was disclosed the ED informed the responding officer that this was the first theft allegation made against the facility however a facility file review revealed an additional complaint was filed regarding the theft of another resident’s property on June 23, 2023, and on June 21, 2023, a complaint was filed that alleged a staff member was found digging through a resident’s belongings. A review of facility records revealed, per the facility's Admission Agreement and Health and Safety Code, the facility shall maintain a log (for 12 months) of all reported theft over $25.00 be maintained at the facility however the facility did not produce the record for the Department. Additionally, interviews conducted with facility staff and residents revealed no concerns of theft at the facility nor experienced any of their property stolen while residing at the facility. One Resident interview revealed they heard that another resident had money stolen at the facility but could not recall the Resident's name and believed they were no longer living there. Based on interviews ad records reviews the allegation was determined to be Unsubstantiated. An Unsubstantiated finding means, although the allegation may be valid there was not a preponderance of evidence to prove the violation had occurred. An exit interview was conducted with Zamudio, to whom a copy of this report, and Licensee/Appeals Rights (LIC 9058), were provided. Signature below confirms receipt of the reports.