Complaint·June 10, 2025

Further review of R1’s resident records revealed as of May of 2023, R1 had refused staff assistance with showering, including an Outside Agency (OS1) that would also assist R1. Facility records dated July 05, 2023, revealed R1 requested assistance with showering to be removed from their care plan and subsequently facility records showed on that same day, July 5, 2023, staff requested authorization (marked urgent) from R1’s Primary Care Physician (PCP) to allow R1 to shower on their own which was approved and signed on July 10, 2023. Interviews conducted with staff corroborated R1 would refuse assistance with being showered. in addition, interviews with other residents in care revealed no issues with staff assistance with bathing. Based on facility, resident, and outside source records reviews, and staff and resident interviews the Department determined the allegation to be unsubstantiated. This finding means there was not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted with Med-Tech Amy Barajas and a copy of this report and Licensee/Appeal Rights (LIC 9058) will be provided to staff at the conclusion of the visit.