Complaint·July 23, 2025

[Continuation of LIC9099] An interview conducted with Staff1 (S1) reported on December 18, 2023, when leaving their shift at approximately 10:00PM, saw the street in front of the facility had been blocked off. S1 stated they walked back into the facility and observed the facility lights were off and all power was shut down. S1 stayed to assist the two (2) other care staff (S2 and S3) until 6:00 AM the following morning. S1 also disclosed they, along with S2 and S3, checked on the residents with flashlights every 2 hours, and the Director of Maintenance (DOM) came to the facility for approximately 1.5 hours. An interview conducted with the DOM corroborated they came to the facility to confirm the generators that provided electricity to the facility kitchen and resident hallways were operational. DOM also revealed the generators did not provide power to the resident rooms. An Outside Source interview and a review of secured Outside Source records confirmed the power outage was planned. Outside Source also confirmed a notification letter was sent to the corporate office on December 4, 2023, and an Outside Source interview revealed an additional 2 automated notification calls were sent a week prior and the day of the power outage. [See LIC 811 for Confidential Names] Based on evidence obtained, the allegation is substantiated because the preponderance of the evidence standard has been met. Deficiency is being cited in accordance with the California Code of Regulations, Title 22, Division 6 Chapter 8, and listed on the attached 9099D. An exit interview was conducted with ED Lopez. ED Lopez was informed a copy of this report along with the Licensee Rights (LIC 9058 01/16) will be provided at the conclusion of the visit. Signature below confirms receipt of these rights.