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Inspection visit

Incident investigation

ATRIA COLLWOODLicense 374600890
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Community Business Director Patricia “Kitty” Totorica and Resident Services Director Ashley Baino-Jaimes. LPA also met with Executive Director Julia Lopez, who arrived shortly after. Today's visit was in response to Licensee’s self-reported death of Resident #1 (R1), received at the CCLD San Diego Regional Office on 03/28/2026. [See LIC 811 Confidential Names List for a description of R1]. Per the report, R1 passed away on 03/27/2026. During today’s visit, LPA performed a brief facility tour and welfare check on remaining residents, finding no immediate safety concerns. LPA also collected copies of pertinent records. No deficiencies were observed or cited during this welfare check. An exit interview was conducted with Community Business Director Patricia “Kitty” Totorica, to whom a copy of this report, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during today's visit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Right to protection from involuntary transfer or discharge

  • Dignity in personal relationships

  • 1569.657Type B

    Health and Safety Code 1569.657: “(a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges.” This requirement was not met, as evidenced by: Based on records review and interviews: For 1 of 83 residents (R1) who had a rate increase due to change in level of care, Licensee did not provide the resident and the resident’s representative written notice of the rate increase, to include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges, within two business days after initially providing services at the new level of care. This posted a potential personal rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the April 1, 2026 inspection of ATRIA COLLWOOD?

This was an other inspection of ATRIA COLLWOOD on April 1, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to ATRIA COLLWOOD on April 1, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.