complaint·May 23, 2024

[Continued from LIC 9099] Regarding the allegation, staff are not following physician’s orders, it was reported that C1 perceived neglect due to lack of communication from medical providers regarding medication and lab results. Interviews with residents revealed no concern for staff not following doctors orders. Interviews with facility staff revealed no concerns for staff not following doctor’s orders and all reported that they follow all doctor’s order’s. Interview with outside source reported no concerns for the facility. Regarding the allegation, staff are not properly trained, C1 reported that they are being over medicated and staff are under-trained. Interviews with residents revealed no issues surrounding medication and no concerns for staff. Interviews with facility staff revealed that all staff are properly trained. Interview with outside source reported no concerns for the facility. Regarding the allegation, staff do not safeguard resident’s property, C1 reported that personal belongings were being stolen. Interviews with current residents revealed no concerns for missing belongings. Interviews with facility staff also revealed no concerns for resident’s personal belongings not being safeguarded. Interview with outside source reported no concerns for the facility. Based upon the foregoing, the above listed allegations are unsubstantiated. This finding means that the preponderance of the evidence standard has not been met and the allegations are not valid. No deficiencies were cited today. An exit interview was conducted with Administrator Kathryn Gabriel . A copy of this report along with licensee rights (LIC 9058, 3/22) was provided to Administrator whose signature below verifies receipt of these rights.