complaint·May 25, 2023

(Continued from LIC9099) Outside source Interviews revealed that due to the nature of the population served, memory issues contribute to accusations of stolen property, but none of the accusations have been proven valid. No outside source interviews corroborated the allegation that any staff member had stolen an item from a resident. Resident interviews showed that there were no concerns regarding the safekeeping of resident property. Staff interview revealed that Carlsbad Police Department has come to the facility at least 3 times in response to R1's claims of stolen property and did not find evidence that the incidents had occurred. Records review showed that Carlsbad Police Department investigated the allegation listed in this complaint on 4/19/2023 and the property in question was found to be in R1's possession. Records review showed that R1 continued to make the same accusation to Carlsbad Police Department after their investigation concluded. Record review showed that all additional reports of missing property were found to be in the resident's room upon internal investigation. During an unannounced facility visit LPA directly observed the secured location for R1's property in their room, to which facility staff do not have access due to a private lock. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Jose Cardenas, Maintenance Director, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 01/16) were provided.