Incident investigation·September 5, 2025

Licensing Program Analyst (LPA), Hannah Rodgers conducted an unannounced case management visit. LPA was greeted by, identified herself to, and explained the purpose of the visit with Executive Director Jennifer Ortega. The facility self-reported an incident that occurred on August 11, 2025, involving Resident #1 (R1) reporting missing $900 from their bedroom [See LIC811 Confidential Name List for identification of select person identifiers used in this report]. During today’s visit, LPA briefly toured the facility, observed residents in care, reviewed and obtained copies of facility records, and interviewed staff and residents. There were no deficiencies cited during today's visit. However, this incident may require further follow-up visits. An exit interview was conducted with Executive Director Jennifer Ortega, to whom a copy of this report, and the Licensee/Appeal Rights (LIC9058 03/22) were provided to.