complaint·October 25, 2022

after R1’s admission into the facility, R1 was in arrears in monthly payments. The investigation revealed that numerous attempts were made to communicate with R1’s responsible party in an effort to obtain outstanding payments. However, the facility’s attempts to collect payments were unsuccessful. Records reviewed during the investigation reflect that in June 2020, facility staff began to contact R1’s bank. Records further reflect that in July 2020, R1 agreed, in writing, to allow the facility to deduct funds from R1’s checking account each month as payment toward R1’s monthly payment and the outstanding balance. Based upon evidence obtained during the investigation, attempts to gain access to R1’s account information and to set up online banking were done with R1’s knowledge in an effort to collect payments for R1’s living accommodations and to prevent the use of account funds for purposes outside of those authorized by R1. Accordingly, we have found that the complaint allegation was unfounded, meaning that the allegation was false, could not have happened, and/or is without a reasonable basis. Therefore, as to the above listed allegation, the facility is in compliance with Title 22 regulations at this time, and we have dismissed the complaint. An exit interview was conducted with Brianna Iammarino, and copies of this report and Licensee Rights (LIC 9058) were provided to the Director of Social Services at the conclusion of the visit. Brianna Iammarino's signature on this report acknowledges receipt of copies of the rights and report.