Complaint·September 15, 2025

the incident on 09/07/25, as the well the administrator. Per an interview conducted with R1, R1 stated that they could not remember what happened but could recall that they fell, and had some pain. LPA observed for R1 to have bruises under both eyes and on their right eyebrow, and temple. Per an interview with R1s responsible party revealed that R1 has a history of falls and there was no concerns with the care R1 is receiving. Based on observations, interviews and records review the allegation of resident sustained unexplained injury while in care is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. An exit interview was conducted where a copy of this report was reviewed and provided to Sandy Krasovec, administrator.