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Inspection visit

complaint

VMB ULTIMATE CARELicense 374601936
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Interviews with outside sources revealed that there were concerns that R1 did not have a representative to assist R1 with managing R1’s financial and health care needs. Review of R1’s admission agreement dated June 2025 revealed that an individual was listed as R1’s responsible person, however, interviews revealed that the individual had not had contact with R1 for years and had no ability to assist with R1’s financial or health care needs. Interviews with staff and facility management provided conflicting information as they stated that the individual was R1’s responsible party and was responsible for handling R1’s finances. Facility management denied any issues with receiving payment from R1 or any concerns that R1, or any other residents, would be unable to pay for the facility’s basic services rate. Interviews with residents and outside sources did not reveal concerns regarding the care provided at the facility and did not disclose any difficulty with paying for the facility’s services. The Department was unable to interview R1 due to R1’s death in early August 2025. The Department has investigated the above-mentioned allegation and based on interviews and records review, the preponderance of the evidence has not been met, therefore, this allegation is deemed unsubstantiated. An exit interview was conducted with House Manager Milagros Bucatcat, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 03/22).

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87207Type B

    87207 No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement has not been met as evidenced by: Based on interviews and records review, the Licensee did not comply with the section cited above in that S1 stated that only 2 of 6 residents were receiving hospice services, when it was actually 6 of 6 residents. This poses a potential person rights risk to 5 of 5 residents in care.

  • 87407(k)(1)Type B

    87407 (k) Whenever a certified administrator assumes… responsibility for administering a residential care facility for the elderly, he or she shall provide written notice, within thirty (30) days, to: (1) The local licensing office… This requirement has not been met as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above in that a written notice of S2 acting at the facility’s administrator was not submitted to the Department. This poses a potential safety risk to 5 of 5 residents in care.

  • 87632(a)Type B

    87632 (a) In order accept or retain terminally ill residents… the licensee shall have obtained a facility hospice care waiver from the Department… This requirement has not been met as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above in that the facility was caring for 6 hospice residents without requesting an hospice waiver for 6 residents. This posed a potential health risk to 6 of 6 residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 18, 2025 inspection of VMB ULTIMATE CARE?

This was a complaint inspection of VMB ULTIMATE CARE on September 18, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to VMB ULTIMATE CARE on September 18, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.