Skip to main content

Inspection visit

Routine inspection

TWIN OAKS MANORLicense 3746021551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 5/29/2025, Licensing Program Analyst (LPA) Janette Romero made an unannounced visit to the facility to conduct a required annual inspection. LPA was greeted and granted entry by Caregiver, Grace Romero who was informed of the purpose of the visit. Grace reported they informed Licensee, Lolita Gatmaitan of LPA's visit at the facility. The facility has a fire clearance to serve five (5) non-ambulatory elderly residents. LPA was informed none of the current residents receive hospice services. LPA toured the facility with Grace and observed the facility is made up of a one-story home with three (3) resident bedrooms, one (1) bathroom, a kitchen, dining area, living room, laundry room, and attached garage. Resident bedrooms had the required bedding, furniture, and lighting. The bathroom had a grab bar and non-skid mat in the shower. The hot water temperature in the bathroom measured at 116 degrees Fahrenheit. No bodies of water were observed on the premises. Indoor and outdoor pathways were free of obstruction. The facility met Departmental requirements for a two-day supply of perishable foods and seven-day supply of non-perishable foods. Medications are secured in a locked cabinet stored near the kitchen. The facility has additional incontinent supplies, towels, blankets and linens available for resident use. Grace tested one (1) of the smoke alarms/carbon monoxide detectors and LPA observed it to be operational. LPA also observed a charged fire extinguisher mounted near the kitchen. Grace has a criminal record clearance, is associated with the facility, and has a valid CPR/AED/first aid certificate expiring on 5/31/2026. Long Term Care Ombudsman's contact information, residents' personal rights, complaint procedures, facility sketch, and emergency disaster plan are posted on a hallway wall leading to the residents' bedrooms. LPA reviewed the facility's certificate of liability insurance, which expired on 3/24/2024. Grace reported they informed licensee who communicated they would search for a more current one at their home. During the visit, licensee/Grace were unable to produce a current copy of the facility's certificate of liability insurance. As a result, the facility will be cited. An exit interview was conducted and a copy of this report, LIC 809-D, and Appeal Rights were reviewed and provided to Grace.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type B

    Based on interview and record review, the licensee did not comply with the section cited above by not being able to produce a current copy of the facility's certificate of liability insurance, which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 29, 2025 inspection of TWIN OAKS MANOR?

This was a inspection inspection of TWIN OAKS MANOR on May 29, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to TWIN OAKS MANOR on May 29, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Based on interview and record review, the licensee did not comply with the section cited above by not being able to prod..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.