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Inspection visit

Routine inspection

CASA DEL CIELOLicense 37460220110 citations on this visit
10 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPA) Dang Nguyen and Eryn Kane made an unannounced visit to conduct a Required Annual Inspection. LPAs were welcomed by, identified themselves to, and discussed the purpose of the visit with Licensee/Administrator Virgilia “Gigie” Rebosura. According to the facility’s license, the facility has a maximum capacity for six (6) residents, of whom all may be ambulatory or non-ambulatory, but none may be bedridden. Per LPA observation, LIC602 Physician’s Reports, and staff interviews: During today’s inspection, there were a total of six (6) residents in care, of whom one (1) was ambulatory, four (4) were non-ambulatory, and one (1) was bedridden [Resident #1 (R1)]. [See LIC811 Confidential Names List for a description of select person identifiers used in this report.] The presence of this bedridden resident represents a violation of the conditions/limitations of the facility license and fire clearance. The facility’s license did not include endorsements for delayed-egress doors or secured perimeter, and neither of these were present. LPAs reviewed care records for all current residents and personnel files for all active staff. LPAs, accompanied by Licensee/Administrator, also toured the interior and exterior of the facility, and inspected all common areas, restrooms, and resident bedrooms. The facility did not have a working carbon monoxide alarm, as required. In the facility’s dining room area were two (2) disinfecting chemical sprays and one (1) container of disinfecting chemical wipes, unsecured/unlocked. [CONTINUED ON LIC 809-C, 1 of 2] [CONTINUED FROM LIC 809] In the facility’s backyard was one (1) container of disinfecting chemical wipes, one (1) pitchfork with metal points, one (1) full length shovel with metal blade, and one (1) full-length metal pry bar tool, unsecured/unlocked. According to LIC602 Physician’s Reports, five (5) of the six (6) residents in care [R1 through Resident #5 (R5)] had Dementia, and their respective physician had determined that the resident should not have direct access to the above items. Beyond the above, the facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows and screens, toilets, and showers were working. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. The facility’s ambient internal temperature was complaint at 74 F. Hot water temperature at taps used by residents for grooming were compliant in temperature: Bathroom #1 Sink was 109.2 F and Bathroom #2 Sink was 109.4 F. Refrigerators and freezers to preserve perishable food were also all compliant in temperature. There was at least two (2) days of perishable food, and at least seven (7) days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. Medications were labeled, as required, and stored in locked areas. There were no fireplaces of open-faced heaters accessible to residents. Confidential records were stored in locked areas. No pools or similar bodies of water were observed on the premises. Per the Licensee, no firearms or ammunition are kept at the facility. Smoke alarms, night lights, emergency lighting, and facility telephone were all working. The facility’s fire extinguishers were serviced within the last twelve (12) months. Required licensing postings were observed in visible areas of the facility. There were reserve toiletry supplies, spare linens, and Personal Protective Equipment (PPE) present. Licensee presented proof of current business liability insurance. During review of resident records, LPAs observed, and manager interview confirmed: For four (4) of six (6) residents (R3 through R6), Licensee did not have the name, address, and telephone number of the residents’ dentist to be called in the event of an emergency, as required. R1 and R2 had supplemental oxygen, R2 had a urinary catheter, and R4 had Diabetes (all of which are “Restricted Health Conditions” in the RCFE setting, per regulation). However, Licensee did not have written proof that four (4) of four (4) direct care staff [Staff #1 (S1) through Staff #4 (S4)] had yet received hands-on training from a licensed professional on administration of oxygen, catheter care, and diabetes, which was required before care for these conditions began. [CONTINUED ON LIC 809-C, 2 of 2] [CONTINUED FROM LIC 809-C, 1 of 2] R1, R2, and R3 were each receiving hospice care services. However, Licensee did not have written proof that four (4) of four (4) direct care staff (S1 through S4) received “training specific to the current and ongoing needs of the individual resident receiving hospice care” from the resident’s hospice agency personnel (such as the assigned nurse case manager) prior to the start of the hospice care, as was required. Licensee also did not have proof/documentation that they held a care meeting/conference with the responsible person and other appropriate parties for six (6) of six (6) residents (R1 through R6), for the purpose of reviewing and updating the resident’s written record of care / care plan, within the last twelve (12) months, as was required. During review of staff records, LPAs observed, and manager interview confirmed: Licensee did not have proof of current First Aid Training for one (1) of four (4) direct care staff (S2). Licensee did not have written proof that three (3) of four (4) direct care staff (S2, S3, and S4) had completed at least twenty (20) hours of ongoing training within the last year, to include at least eight hours on dementia care and at least four hours on postural supports, restricted health conditions, and hospice care, as required. Licensee did not have written proof that four (4) of four (4) staff who assist residents with medication administration had received at least eight (8) hours of ongoing medication in-service training within the last twelve (12) months, as required. Eight (8) deficiencies were cited per California Code of Regulations, Title 22, and two (2) deficiencies were cited per California Health and Safety Code (refer to the LIC809-D pages). Since one of these deficiencies represents a violation of the facility’s prior-approved fire clearance, an immediate civil penalty of $500 was charged/assessed (refer to the LIC421-IM page). Plans of Correction were jointly developed with the Licensee. LPAs also provided Technical Assistance (TA) regarding knob protectors for safeguarding the facility’s kitchen range and periodic measuring of residents’ body weights (refer to the LIC9102-TA pages). An exit interview was conducted with Licensee/Administrator Virgilia “Gigie” Rebosura, to whom a copy of this report, the LIC 809-D pages, the LIC421-IM page, the LIC9102-TA pages, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during today’s visit.

Citations

10 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.311Type A

    Based on LPA observation, Licensee did not have at least one carbon monoxide detectors in the facility which meets the standards established in Chapter 8 (commencing with Section 13260) of Part 2 of Division 12. This posed an immediate safety risk to 6 of 6 residents (R1 through R6) in care.

  • 1569.625(b)(2)Type B

    Based on record review and manager interview, Licensee did not ensure that 1 of 4 staff (S2, S3, and S4) had completed 20 hours of training within the last twelve (12) months, of which 8 hours were required to be on dementia care and of which 4 hours were required to be on postural supports, restricted health conditions, and hospice care. This posed a potential health and personal rights risk to 6 of 6 residents (R1 through R6) in care.

  • 1569.69(b)Type B

    Based on record review and manager interview, Licensee did not ensure that 4 of 4 medication-passing staff (S1 through S4) had completed 8 hours of in-service training on medication-related issues within the the last twelve (12) months. This posed a potential health risk to 6 of 6 residents (R1 through R6) in care.

  • 87204(a)Type A

    Limit operations to licensed capacity

    Based on records and manager interview, in retaining 1 of 6 residents (R1) who was bedridden, the Licensee operated the facility beyond the conditions and limitations specified on the facility's license. This posed an immediate safety risk to persons in care.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on LPA observation, Licensee did not ensure that cleaning solutions and tools which could pose a danger to residents were in locked storage and not left unattended. This posed an immediate health and safety risk to 6 of 6 residents (R1 through R5) in care.

  • First aid training requirements

    Based on record review and manager interview, Licensee did not ensure that 1 of 4 staff (S2) records contained proof of current First Aid Training from persons qualified by such agencies as the American Red Cross. This posed a potential health risk to 6 of 6 residents (R1 through R6) in care.

  • Review and revise record after changes

    Based on records review and manager interview, for 6 of 6 residents (R1 through R6), Licensee did not within the last 12 months arrange a meeting with the resident and required individuals to review and revise the resident's written record of care. This posed a potential health risk to persons in care.

  • 87506(b)(9)Type B

    Based on records review and manager interview: For 4 of 6 residents (R3, R4, R5, and R6), Licensee did not have in their record the name, address, and telephone number of a dentist to be called in an emergency. This posed a potential health risk to persons in care.

  • 87613(a)(2)(A)Type B

    Based on records review and manager interview, 3 of 6 residents (R1, R2, and R4) each had a restricted health condition, but Licensee did not have proof that 4 of 4 direct care staff (S1 through S4), who participate in meeting the resident’s specialized care needs, completed training provided by a licensed professional, which included hands-on instruction in both general procedures and resident-specific procedures. This posed a potential health risk to persons in care.

  • 87633(b)(6)(B)Type B

    Based on records review and manager interview, Licensee did not ensure that the hospice agency trained 4 of 4 direct care staff (S1 through S4) on 3 of 6 residents (R1, R2, and R3, who were each under hospice care) current and ongoing individual care needs. This posed a potential health risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 17, 2026 inspection of CASA DEL CIELO?

This was an inspection of CASA DEL CIELO on April 17, 2026. 10 citations were issued: 3 Type A (serious) and 7 Type B.

Were any citations issued to CASA DEL CIELO on April 17, 2026?

Yes, 10 citations were issued (3 Type A, 7 Type B). The first citation was for: "Based on LPA observation, Licensee did not have at least one carbon monoxide detectors in the facility which meets the s..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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