Complaint·May 20, 2022

[Continued from LIC9099] During the week of October 10, 2021, it was alleged that Resident 1 (R1) was called a "pedophile" by Resident 2 (R2), who was reported to be intoxicated. R1 reported this incident to the Administrator who sent a staff member to speak with R2 about the incident. Facility records show that R2 was given an eviction notice December 6, 2021 due to breaking house rules regarding alcohol. Facility records also show that R2 has a history of being verbally aggressive to other residents and caregivers. Staff interviews and outside source interviews about the incident did not reveal new information not provided by facility records. Evidence obtained does not support the allegation that facility staff did not protect resident resulting in resident to be humiliated. During the week of October 10, 2021, R1 attempted to have a meal with Resident 3 (R3) in R1’s room. It was alleged that staff prevented R3 from eating in R1’s room. Facility records included an incident report, written by Staff 1 (S1), stating that on October 24, 2021, R1 requested for R3 to eat in R1’s room. The document did not indicate that staff prevented this, but only reported it. Staff interviews revealed that the incident was documented merely because of how unusual the situation was, since R3 usually ate in the dining room. S1 denied refusing R3 from eating in R1’s room; in fact, S1 remembered two trays brought to R1’s room and two empty trays being taken out of R1’s room indicating that R3 did in fact eat in R1’s room during the time in question. R3 confirmed that they ate with R1 during the month of October 2021 and that staff did not prevent this. Evidence obtained does not support the allegation that facility staff prevented residents from associating with each other. Based on the evidence obtained during the complaint investigation, the allegations that the facility’s staff did not protect a resident from name-calling and that facility staff restricted a resident’s right to associate with another resident is found to be UNSUBSTANTIATED. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Monica Cordoba, Manager Assistance; a copy of this report, Licensee's Rights (LIC9058), and LIC9099-C were provided to Manager Assistance.