Complaint·April 18, 2024

R1 reported staff assist with all meals but they do not want assistance. R1 received a new hospital bed and is able to sit up to eat. R1 requested an across the bed table tray to allow for self-feeding. While at the facility, staff provided R1 with the table tray. Staff interviews confirmed they assist R1 with all meals and make the time to ensure they feed R1. It was also alleged the facility smells of mold. Outside source interviews revealed they smell mold when they are present in the facility. Outside source interviews also stated they feel sick when they are in the building with side effects. Today, LPA did not observe mold or smell mold. LPA made past multiple visits to the facility on 02/21/24, 3/19/24, and 04/02/24 and there was no evidence of mold. The administrator’s interview confirmed they had a professional mold abatement company inspect the facility for mold, and there was no evidence of mold. Staff interviews confirmed they have not observed or smelled mold in the facility. Resident interviews also confirmed they have not observed or smelled. During the course of the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements and information obtained did not present a preponderance of evidence to support or corroborate the allegations. The allegations are deemed unsubstantiated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Staff, Adilene Ramirez whose signature below confirms receipt of these rights.