Complaint·January 8, 2025

A review of the pest control invoices indicated on 08/09/24, the facility’s rooms were last inspected for pests/rodents by the same pest control company, no pests/rodents were observed. On 08/09/24, the pest control company recommended the walls be patched. There was a prior inspection conducted on the same room having the hole in the wall on 05/25/23, the facility was instructed to repair wall damage and penetrations to exclude pests. As of today, 01/08/25 there have been no reports of pests/rodents and the hole in the wall was repaired. The administrator explained they have a contract with the pest control company and will contact them if there are any further reports. The facility was aware of the rodent issue and attempted to patch the hole in the wall but was unsuccessful. Also, the facility did not contact the pest control once receiving the notification of rodents in resident’s room. Based on observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California code of Regulations, Title 22, Division 6 & Chapter 8 is being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Office Assistant, Yahaira Garduno whose signature below confirms receipt of these rights. R1’s Resident Appraisal dated 04/07/23 indicated R1 required assistance with bathing, dressing/grooming, toileting. The appraisal also indicated the facility will provide medication administration. The facility also has documentation on file dated 8/29/24 indicating R1 was allowed to manage and store their own multivitamins but the facility will manage all other medications. The administrator’s interview revealed R1 was independent and there were no concerns for R1 having access to cleaning supplies or medication. Administrator added R1’s physician deemed R1 safe by allowing R1 to manage and store their own multivitamins. The facility provided R1 with a locked drawer to store medications. Administrator also stated they were not aware R1 was had cleaning supplies in their room. Staff interviews revealed there were no concerns for R1’s safety and they had no knowledge R1 had access to cleaning supplies. Staff explained they observe items in resident’s room but do not look through their belongings. R1’s interview revealed they purchased Lysol and was storing it in their room in closed box that was identified in writing as “activities.” There was no way to determine what was in the box without searching through R1’s belongings. Staff confirmed they did not observe the closed box, as they are not allowed to look through the resident’s belongings. Resident #2 (R2) was R1’s roommate at the time of the incident. R2 confirmed they had no knowledge R1 was storing cleaning supplies and never observed it in their room. The facility staff confirmed they did not have knowledge R1 was purchasing items and storing them in their room the facility. On 12/19/24, the facility provided documentation to R1 explaining only residents with orders from their physician can store and manage medications and cleaning supplies. However, those items must be locked to protect other residents, R1 signed the document in agreement. Also, the facility has confiscated all R1’s cleaning supplies and has them locked. R1 was reassessed by their physician and the facility but there was documentation regarding R1’s safety around cleaning supplies. Due to the incident, the administrator believed R1 should no longer have access to cleaning supplies. The physician’s report and/or resident’s appraisal for Residential Care Facility for the Elderly does not have a question indicating if a resident can have access to cleaning supplies. Administrator explained if the resident is deemed safe to leave the facility unassisted and manage their own medications, that was an indication to the administrator that R1 was safe around cleaning supplies. During the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements and information obtained did not present a preponderance of evidence to support or corroborate the allegation. The allegation is deemed unsubstantiated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Office Assistant, Yahaira Garduno whose signature below confirms receipt of these rights. [See LIC 811 Confidential Names List to identify Resident #1 and #2]