Complaint·June 5, 2025

On 04/06/21 the Department received a complaint alleging medication not given as prescribed; the licensee did not arrange for appropriate medical care to meet the needs of a resident; and the facility is not adequately staffed at night to handle facility responsibilities. The Department reviewed complaint information gathered from R1, staff interviews and facility records. The Administrator was contacted for additional follow-up information. R1 requests and is taken to the emergency room for medical attention. The Administrator has contacted R1’s Primary Care Physician to address R1’s medical needs and make any medical referrals as needed. R1 interviewed and admits to refusing PRN medication prescribed. There is insufficient evidence provided to support the facility is not adequately staffed at night. Based on interviews conducted and records reviewed, information obtained does not present a preponderance of evidence to support or corroborate the referenced allegations. The allegations are deemed unsubstantiated. A copy of this report along with Licensee Rights was emailed to Administrator, Rocio Granda.