Complaint·June 5, 2025

On 03/29/21 the Department received a complaint alleging the licensee failed to secure a resident's medication and facility staff is not properly cleaning a resident's bathroom. The Department reviewed complaint information gathered from client/staff interviews conducted. R1 states a bottle of syrup was left on the dresser by staff the contents of the bottle were not verified but believed by R1 to be medication – facility staff deny medication left on dresser because the medication is maintained on a medication cart. In addition, based on interviews and the facility’s housekeeping schedule there is insufficient evidence to support that facility staff are not properly cleaning the restrooms. Based on interviews conducted and records reviewed, information obtained does not present a preponderance of evidence to support or corroborate the referenced allegations. The allegations are deemed unsubstantiated. A copy of this report along with Licensee Rights was emailed to Administrator, Rocio Granda.